This contract between Soot Happens Towing & Recovery having a primary business location at 15 Erich Road Richmond, VA 23225 (hereinafter “Contractor”) and (hereinafter “Property Owner/Agent”). Contractor and Property Owner/Agent are collectively referred to herein as the “Parties” and individually as a “Party”.

Contractor shall be responsible for providing towing and related services as described herein (Attachment A) solely for the property as identified below.

This contract shall be in effect for a period of one (1) year beginning on (effective date) and end on (expiration date) and will be extended annually for additional one year terms unless written notice of cancellation is received within 30 days of annual expiration date.

The Contractor agrees to maintain motor vehicle insurance that meets or exceeds the towing requirements set by the Commonwealth of Virginia.

The Contractor agrees to mediate any complaints registered to the Department of Consumer Affairs for resolutions.

Property Owner/Agent shall not be responsible for towing charges related to the removal of vehicles (e.g. impound, storage fees, DMV and administrative fees). All towing charges for the removal of vehicles (impound, storage fees, DMV and administrative fees) are the sole responsibility of the registered owner of the vehicle.

If Contractor supplies Property Owner/Agent with permits, signs and/or any other service or product other than the impound services defined in this contract and this contract is terminated prior to the termination date, the Property Owner/Agent shall be responsible for reimbursement to the Contractor for the cost of time and materials provided.

Residents may request removal of vehicles parked in their reserved space. (Signature Required)

Property Manager/Authorized Personnel are required to call in vehicles or special situations. Please list all Authorized Personnel with their phone numbers.

All notices or other communications which shall or may be given pursuant to this Agreement shall be in writing delivered to the relevant address set forth above, or at such other address as such Party may hereafter designate in writing as the appropriate address for the receipt of such notice.

By signing both Parties acknowledge that they are authorized agents and agree to all the terms and conditions stated in the above Towing Service Contract.

All notices or other communications which shall or may be given pursuant to this Agreement shall be in writing delivered to the relevant address set forth above, or at such other address as such Party may hereafter designate in writing as the appropriate address for the receipt of such notice.

By signing both Parties acknowledge that they are authorized agents and agree to all the terms and conditions stated in the above Towing Service Contract.