Towing with a purpose: safe, professional and dependable.
Learn about the equipment, service standards and local approach behind Soot Happens Towing & Recovery.
Locally focused. Customer driven.
Soot Happens Towing & Recovery provides towing, roadside assistance, recovery and related vehicle services throughout the Richmond region.
Our team handles everyday breakdowns, vehicle transport, commercial calls and more involved recovery situations with an emphasis on clear communication and professional vehicle handling.
Our commitment
- Clear communication
- Professional vehicle handling
- Safety-first roadside response
- 24/7 emergency availability
Real equipment. Real calls.
From first call to final drop-off
Listen
We gather your vehicle information, exact location, destination, and details about what happened so we understand the service you need.
Dispatch
We match the call with the appropriate truck and equipment and communicate the response information clearly.
Recover
Our operator handles the vehicle with a safety-focused approach from loading or recovery through transport.
Communicate
We keep you informed throughout the process so you know what to expect from pickup through completion.